Terms of Service — Virra

Terms of Service

Last Modified: May 11, 2026

These Terms of Service ("Terms") govern your access to and use of the services, website, and related technology provided by Virra ("Company," "we," "our," or "us"). By submitting a consultation request, engaging our services, or using our website, you agree to these Terms. If you do not agree, please do not use our website or services.

Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use our services or submit enquiries through our website. By using our website, you represent that you meet this requirement.

Services

Virra provides technology services to small and medium businesses, including but not limited to:

  • Website development and maintenance
  • Workflow automation and systems integration
  • Operational optimisation and technology consulting
  • Online presence management
  • Dedicated technology support
  • Technology strategy and planning

The specific scope, deliverables, timeline, and pricing for each engagement will be outlined in a separate service agreement or statement of work provided to you before work begins.

Consultations

Free consultations offered through our website are for exploratory purposes only and do not constitute a binding service agreement. No work will commence and no fees will be charged until a formal agreement is signed by both parties.

Client Responsibilities

  • Provide accurate, complete, and timely information required to deliver services.
  • Review and approve deliverables within agreed timelines.
  • Ensure you have the rights to any materials, content, or data you provide to Virra.
  • Use our services only for lawful business purposes and in compliance with all applicable laws.

Payment & Fees

  • Services are billed based on the terms agreed in your individual service agreement (project-based, monthly retainer, or hourly).
  • Invoices are due within the payment terms specified in your agreement.
  • Late payments may result in suspension of services.
  • Fees are non-refundable except as expressly stated in your service agreement or as required by applicable law.
  • We reserve the right to update our pricing. Changes will be communicated with reasonable notice prior to renewal.

Intellectual Property

  • Upon receipt of full payment, Virra assigns to you all rights to custom work created specifically for your project, as outlined in your service agreement.
  • Virra retains ownership of all pre-existing tools, frameworks, templates, processes, and general methodologies used in delivering services.
  • You may not copy, resell, or distribute Virra's proprietary tools or templates without prior written consent.
  • You retain full ownership of all content, data, and materials you provide to Virra.

Confidentiality

Both parties agree to keep confidential any non-public business information shared during the course of an engagement. This obligation survives termination of services. Virra will not disclose your business information to third parties except as required to deliver services or as required by law.

Website Use

  • You may use our website for lawful purposes only.
  • You may not attempt to gain unauthorised access to any part of our website or its underlying systems.
  • You may not use our website to transmit harmful, offensive, or illegal content.
  • We reserve the right to block access to users who misuse our website or chatbot.

Third-Party Services

Our website and services may interact with third-party platforms including hosting providers, CRM tools, AI services, and analytics providers. We are not responsible for the availability, accuracy, or practices of those third-party services. Their own terms of service and privacy policies apply.

Disclaimer of Warranties

Our website and services are provided "as is" and "as available." We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or harmful components.

Limitation of Liability

To the maximum extent permitted by applicable law, Virra is not liable for indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim arising from services rendered is limited to the amount paid by you for the specific services giving rise to the claim in the 3 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Virra, its team members, contractors, and affiliates from any claims, losses, damages, or expenses (including reasonable legal fees) arising from your use of our services, your violation of these Terms, or your infringement of any third-party rights.

Termination

  • Either party may terminate a service engagement with written notice as specified in the applicable service agreement.
  • We may immediately suspend or terminate access to our website or services if you violate these Terms or engage in harmful, fraudulent, or illegal activity.
  • Upon termination, any outstanding fees become immediately due.
  • Sections relating to intellectual property, confidentiality, limitation of liability, and indemnification survive termination.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Ontario, Canada.

Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with an updated "Last Modified" date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

Contact Us

If you have questions about these Terms of Service, please contact us:

Virra
Toronto, ON, Canada
Email: [email protected]
Phone: +1 (647) 993-7718